Testimonials
My Mum has received care from the company for 3 years plus , they always listen to our problems and help us resolve them, they are flexible with her care and adjust according to her needs. The staff are friendly caring and helpful . They are supportive to the family as well with suggestions to make life easier for those of us sharing the care.
Family of person we support
L Evand
The team that work for Pine Shields are amazing, nothing is too much trouble and they have a can do attitude which is important. The Carers that visit my disabled brother who is unable to speak are wonderful and always put a smile on his face and really try to understand him. Also Natasha another member of the team was absolutely lovely and was genuinely interested in hearing stories from Stuart’s past which will enable the Carers to converse with him and has ensured that he has the same Carers he is comfortable with who in time will have a better understanding of what he is trying to say to them. First class Care Agency.
Family of person we support
Cynthia Butler
A very good company – flexible and reliable. The staff are always friendly, and nothing is ever too much trouble for either the carers or the office team.
Family of person we support
Shreyansh
The rota organisers are exceptional (particularly Natasha)- very helpful and accommodating, will always respond as soon as they can to any query, even during emergency situations. The carers are pleasant, professional and have been very kind and considerate to my elderly mother. The best care company I have ever dealt with in the Pontypridd/ Cardiff area. Thank you.
Family of person we support
Nicky Williams
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