Where do we offer our services?
We are an approved provider for locality working with Cardiff Council in Cardiff West, North and South West regions, and continue to take on work with the Local Health Board, Direct Payments (Dewis), and private clients across the City.
We currently deliver care across Cardiff and the Vale of Glamorgan

map for illustrative purposes only
What support can we deliver?
We are one of only 4 providers in Cardiff providing rapid response support to local hospitals enabling the safe discharge of vulnerable people back into their community.
We provide support for Local Authority and Privately funded care alike. We work with Children and Young People as well as elderly people with a variety of conditions and abilities. We can tailor our care to meet the needs of your loved ones and invest in specialist training to ensure continuous, quality care for all.
Provider vs. Agency
At Pineshield, we are a care provider, not an agency. This means we directly deliver personalised, high-quality home care through our trained, dedicated team. We manage every aspect of care, ensuring continuity and the highest standards, rather than simply connecting clients with carers. Our approach focuses on building trust and providing consistent, compassionate support tailored to each individual’s needs.

Who do we support?
We provide care and support for adults, children and elderly people with a vast variety of conditions and abilities. All our care is tailored to the individual and our comprehensive training programme reflects this. We deliver specialist training to ensure we can provide quality care for those with conditions such as Diabetes, Epilepsy, Autism, Dementia and many more.
To find out if we can provide the support your loved one needs, we would encourage you to contact us and discuss.
What areas do we cover?
Respite Care Services – Giving caregivers a break while ensuring loved ones receive safe, high-quality care.
Palliative and End-of-Life Care – Providing compassionate support that focuses on comfort, dignity, and emotional wellbeing during life’s final stages.
Mobility Assistance – Helping individuals maintain independence with safe, respectful movement.
Autism Care – Offering personalised, patient support for children with autism, fostering their development in a familiar environment.
Dementia Care – Supporting individuals and families with a person-centred approach, focusing on dignity, comfort, and emotional wellbeing.
Epilepsy Care – Providing specialised care for individuals with epilepsy ensuring safety, manging seizures, and offering emotional support to families.
Learning Difficulties Care – Supporting young individuals with learning difficulties to develop skills and independence.
What types of support can we provide?
Find out more

TRAINING
Training is so important to us at Pineshield; find out how we invest in our staff

